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Contact Us

We are here to help. Write to one of two addresses below and we will get back to you quickly.

Support — support@reelmix.ai

For everything about using reelmix:

  • account, generations, publishing, and how-to questions;
  • billing, invoices, plan changes, cancellations, and refund requests — see our Refund & Cancellation Policy;
  • reporting content that violates our rules or uses your likeness or work without permission — please start the subject line with "Report:" — see our Acceptable Use & Content Policy;
  • the reelmix partner program.

We reply within 1 business day, usually much faster. Content reports are reviewed within 2 business days. You can also cancel any time in the app under Settings → Subscription.

  • privacy and data-rights requests (access, correction, deletion) — we respond within 30 calendar days; see our Privacy Policy;
  • copyright complaints and counter-notices (DMCA);
  • other legal notices.

Company Information

YC2123 LLC, doing business as reelmix
A Wyoming limited liability company
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Support hours: Monday–Friday, 9:00 am – 6:00 pm Eastern Time. Both mailboxes are monitored every business day.

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